Engaging customers anytime, anywhere, across the channels, and in multiple languages has become vital for any customer engagement strategy. Whether it is lead generation, cross-selling at the perfect moment, elevating retention, and even being available 24×7 continues to be the key drivers for higher net promoter scores.
In this invite-only boardroom with ValueFirst, we will discuss how to enable seamless conversational experiences and manage endpoints without compromising privacy.
The focus of this session with on Apple Business Chat, a new offering build to reach customers through Apple Maps, Messages, Safari, and Search with AI capabilities and other add-ons.
ValueFirst is already working with a variety of innovative companies who want to connect to their customers through Apple Business Chats.
Apple Business Chat is a good bet for businesses because iOS devices have a 56.91% market share in the United Arab Emirates compared to Android’s 42%. Apple devices are also more popular with the young, urban, and spendthrift crowd that communicates primarily through messaging channels.
Offer personalized, cross-channel user experiences and accept payments directly via Apple Pay within Messages.
Apple Business Chat makes it easier for your business to offer efficient support through a familiar, secure, and easy-to-use design interface.
|11:00 – 11:05 AM||Welcome Note by CS|
|11:05 – 11:25 AM||Presentation by ValueFirst|
|11:25 – 11:40 AM||Case study by Existing Customer or Prospect|
|11:40 – 12:15 PM||Interactive Panel Discussion – Business Chats Growing & Transforming Businesses|
|12:15 – 12:30 PM||Q& A & Closing Remarks|
|12:30 – 01:30 PM||Lunch|
CMO, Marketing Head, CDO, Digital Head, CIO
Founded in 2003, ValueFirst is one of the top CPaaS players in India. Headquartered in Gurugram, India, ValueFirst has offices across India, the Middle East, and Indonesia. ValueFirst connects businesses with consumers over telecom (SMS & Voice) and internet (Chatbots, Email & OTT) channels. Leading companies that rely on ValueFirst include Google, IndiGo, TATA Motors, P&G, InfoEdge, and Axis Bank. ValueFirst is a Twilio company.
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